Patient and Visitor Guide

Our Rules for Companions:

Visiting hours are between 13:30-15:00 on weekdays / 18:00 - 20:00 in the evening.

Your visit time should not exceed 10 MINUTES. Care should be taken to ensure that the patient visit is in order.

Companions should use the goods and materials belonging to the hospital in a clean and tidy manner and should not damage them.

Considering that our patients will be disturbed by noise, they should not speak loudly or make noise in the rooms and corridors to disturb the peace.

It is strictly forbidden to smoke inside the hospital and in fire escape stairwells as a medical and legal obligation.

Our hospital is not responsible for lost or stolen belongings of patients and companions.

Companions must pay attention to hand hygiene.

Rules for Visitors

It is important to keep your visit short for your health and the health of our patients.
In order to protect the health of children, children under the age of 12 should not be brought as visitors.
Since each patient may need to follow a diet specific to his/her own health condition, it is appropriate not to bring food and beverages other than doctor control.
Having crowded visitors with the patient is unfavourable for the health of the patients and visitors.
During the visit, patients should not sit on the beds and food should not be eaten in the patient's bed.
Live flowers should not be taken into patient rooms during the visit.
No loud talking or noise should be made in the rooms and corridor during the visit.
It is strictly forbidden to smoke inside the hospital and in fire escape stairwells as a medical and legal obligation.
The hospital is not responsible for lost or stolen personal belongings.

Our Rules for Intensive Care Unit Visitors

This guide has been created to determine the rules that you, our valued patient relatives, should follow while visiting your patients in the intensive care unit.

First of all, we will pay the most attention to prevent any situation that may adversely affect the health of our patient lying in the intensive care unit due to the visit.

All our patients are very valuable to us. Their health conditions are closely monitored. Our patients are hospitalised in the Intensive Care Unit due to their special care needs. We kindly ask you to co-operate with us with the awareness of this situation and to strictly follow our instructions.

You can visit your patient under the supervision of a nurse for a maximum of 10 minutes, but your visit may end earlier due to a development in the health status of your patient or another patient.

Visiting hours can be postponed to a later time by the patient's physician, intensive care physician, intensive care nurse in charge or another intensive care nurse.

Only one person from the patient's first-degree relatives can see the patient during a visit. People who are not legal relatives of the patient will not be given information about the patient's health.

You will be escorted to your patient by hospital staff. When you enter, please wear the mask, overshoes and bonnet available at the entrance. Apply hand antiseptic to your hands.

During the visit, please do not speak loudly, if the patient is conscious, do not let him/her talk on a mobile phone, and do not take images of your patient by phone.

Wash your hands at the end of each visit, remove the protective equipment you are wearing and throw it in the waste bin at the exit.

Child Patient Accompaniment

Accompanying permission for child patients is given for their first-degree relatives.
Unless it is compulsory, accompanying persons under the age of 18 are not accepted.

Child Visitor Rules

In order to prevent the risk of infection and adverse effects of children in our health facility, children should not be brought alone, they should be accompanied by a parent and the visit should be short.
Accepted child visitors can visit under adult accompaniment for no more than 15 minutes.
Visits of paediatric patients by siblings and friends should be made under the control of ward nurses after taking personal protective measures.
Patient privacy must be respected.
In special cases not permitted by the doctor (patients with infectious diseases, patients with impaired immune system), patient visits should not be insisted on.
It is forbidden to bring food and drink into the hospital from outside.
No loud talking or noise should be made in the rooms and corridors so that patients are not disturbed.
Visitors should wash their hands before and after contact with patients and disinfect their hands with the hand sanitiser in the rooms.
There should not be more than two visitors per patient.

Thank you for co-operating with us on these precautions we have taken with your and your patient's health in mind.